Total number of referral requests received

1

Number of new outpatient attendances

2

Number of new outpatient attendances seen within 2 working days from receipt of referral

4

Number of new outpatient attendances not seen within 2 working days from receipt of referral

5

Number of new outpatient attendances not seen within 2 working days from receipt of referral because they were not offered an appointment within 2 days

8

Number of new outpatient attendances not seen within 2 working days from receipt of referral because of patient choice i.e. the patient declined an appointment offered within 2 working days from receipt of referral.

9

Number of patients with a new outpatient appointment who did not attend and failed to give advance warning. Refer to the Guide to Good Practice for additional guidance.

3

Number of Patients with a new outpatient appointment offered within 2 working days of receipt of referral who did not attend

6

Number of patients with a new outpatient appointment that was not offered within 2 working days of receipt of referral who did not attend.

7